In Stephen Covey's best-selling book, The Seven Habits of Highly Effective People (which, by the way, I couldn't recommend more highly), habit #5 is "seek first to understand, then to be understood."
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How to not screw up your blog posts and…
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In Stephen Covey's best-selling book, The Seven Habits of Highly Effective People (which, by the way, I couldn't recommend more highly), habit #5 is "seek first to understand, then to be understood."