Can you make your business worse by doing things better?
The righter you do the wrong thing, the wronger you become. — Dr Russell Ackoff Think about that for a moment — we can, with the best of intentions, make our businesses significantly WORSE if we focus on the wrong things (and do those wrong things exceptionally well!) That's an easy way to get a headache and begs the question, what should we do instead? First, we have to figure out what are the right things to do for our business. What's right for my business may not be suit... Read more