The customer is always right. BS.
That is a mantra that has been bandied about in business circles for decades.
It has created an expectation amongst some customers that whatever they want to happen should happen and no exceptions.
Do you deserve a refund if I offer you a way to make $1k a week by copy-pasting some text, and you only make $900?
Of course not, you're still better off, and next week you might make $1.1k.
Do you deserve a refund if you pick up the same course and make nothing because you did nothing?
Nope, not then either.
A refund would be payable if you followed all the instructions to a T and made nothing or less than $100 because the method clearly doesn't work to the promised level.
Giving a refund on a digital product is always problematic from my perspective because you still have the product in as good a condition as the day it was delivered.
There are ways to license a product and remove the license, but that works best with software, not PDFs or videos.
The best guarantee I have found to offer is a 12-month guarantee.
Why?
Simple.
Most customers will take the product and use it to get the benefit immediately.
Most of the rest will tuck it away in their digital library and forget about it.
Until they find it again, but by then, they have also forgotten what the warranty was, or it has expired.
Extending the warranty also has the benefit of the customer getting around to trying it out often with pleasing results.
What are your thoughts on this?
Do you prefer an extended warranty period over a short one?
Email me and tell me.
Regards,
Brent.
P.S. Regardless of the warranty period, it is in your best interests to take action on any new method or product you buy.
If you don't, there is a very good chance that you won't do anything with it and you will have wasted your money.
Any products I offer I expect you to do something with straight away.
If you can't use it immediately, please don't buy it.
Here is a great little project you can get going over the Christmas break and have profitable in January.
https://go.wm-tips.com/revenge.
You should consider this seriously because it will save you money and make you money.