You know what I mean.
Some companies seem to think they'd be better off without their customers, so they treat them with ignore.
I really don't understand the attitude.
Case one:
Last September, we had a wind storm here while we were away.
That storm damaged two different lots of outside blinds, so we put in an insurance claim and began the process of getting things fixed.
After six months, we finally managed to get the insurance company to give us the approval to get the repairs done.
The blinds came from two different companies, one small local one and one much larger national one.
Contact with the smaller company was easy, and they'll complete the job when they said they would.
The national company have proved to be masters at failing to communicate, failing to get stuff in place so they can do the installation, and masters at the excuse.
I won't be dealing with them again.
Case two:
An app that I need to use for my cycling records got updated.
It then promptly lost all my records and my connection to an online platform that had been working fine.
I couldn't resolve the issue, a login problem, because there is no way on their website or in their app to recover a lost password.
I don't think it's lost.
I think they screwed it up with the update.
So I contacted them via their contact details on their website last week.
Not a peep from them.
My bike computer doesn't work with any other application, so I'm totally screwed until they sort it out or I manage to figure out a workaround.
What is wrong with these people?
Have you got similar stories?
I bet you do. Let me know. I might feature the best ones in the email, anonymised and with your permission.
Regards,
Brent.
P.S. Those free lead magnets have proved popular with you.
I trust you're putting them to good use.
Would you like to have the whole funnel?
Because it's in Convertri, I can provide a code that allows you to import the funnel to your account and drive traffic to it.
Ask me how to do that if you're interested.
For now, though, you can still go to the funnel and have a good look around. https://go.wm-tips.com/lm-free.
~ end ~